Refund Policy
30-Day Money-Back Guarantee
Shop with confidence! You’re eligible for a full refund within 30 days of receiving your order if there’s an issue with your purchase.
Refunds are processed after reviewing your refund request. If approved, you will receive a full refund to your original payment method within 10 business days. Refund processing times may vary depending on your bank. If 15 business days have passed since approval, please contact us via email, we will do everything we can to help you get your money back.
To start a refund, contact us at email: support@meowcotton.com
Acceptable return items:
- Damaged or incorrect items must be reported with proof, such as photos or videos and proof of purchase.
- Incorrect, damaged, or defective items qualify for a full refund.
Non-returnable items include:
- Change of mind regarding size, design, or color.
- Lost orders due to incorrect delivery address.
- Items with minor size deviations (please look at size chart).
- Used items, missing labels, or lack of evidence.
- Free items, or gift cards are non-refundable.